Privacy Policy
What we collect, why, where it sits, and how to make us delete it. Written to be checkable against what the platform actually does. For anything here, write to cealmomani@gmail.com.
1. Who is responsible
Aqqaar, operating as a trial while its legal entity is registered in Abu Dhabi. Until that entity exists, the contact for every privacy question — access, correction, deletion, complaint — is cealmomani@gmail.com.
2. What we collect
Your name, email and password when you create an account. The property records you enter yourself: addresses, prices, dates, documents you upload. What you ask the assistant. Your alert and language preferences. We do not run advertising trackers and we do not collect analytics about your browsing.
3. What we do with it
Run the platform: calculate your figures, show your portfolio, send the alerts you switched on, and answer your questions. If you ask to upgrade a plan, we use your contact details to answer you.
4. Artificial intelligence
When you use the assistant, insights, or generated commentary, the relevant figures and your question are sent to Anthropic, which processes them for us so the model can reply. We do not send your password. Anthropic's own terms govern what it does with data sent to its API; we do not restate them here, because we cannot speak for another company.
5. Where your data is stored
Our database, sign-in and file storage run on Supabase, hosted by Amazon Web Services in Mumbai, India — the closest suitable region to the UAE. Our servers run in the same region. This means your data is stored and processed outside the UAE, under the contracts we hold with those providers. We intend to move the stack closer to home later.
6. What we never do
We do not sell your data. We do not pass your details to agents, brokers or developers. We do not publish who you are or what you own. Nobody outside Aqqaar receives your portfolio.
7. One thing we do do
Aqqaar itself may contact you — if you ask to upgrade your plan, or if your portfolio reaches a size where a managed service could help. That is us answering you or offering our own service. It is never a third party and never a sold lead.
8. How long we keep it
Your account data until you ask us to delete it. Your record of accepting these documents is kept even after deletion, because it is the evidence that consent was given and when.
9. Your rights
Ask us what we hold about you, correct it, or have it deleted. Write to cealmomani@gmail.com and we will answer within a reasonable time and say plainly what we did, or why we could not.
10. Changes
When this policy changes we publish the new text here with a new version stamp. If the change is significant we will tell account holders rather than rely on you noticing.
Document version 2026-09-02
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